Course Description:
Evolving multinational working relationships provide a rich source of information, products, and business opportunities. With this global interaction, however, comes the challenge of effectively communicating across cultures. But both verbal and nonverbal communication norms differ among the organizationally diverse workforce today, as do the differences between individualistic and collective cultures. This course aims to deepen students’ understanding of the robustness of this new global networking by applying the organizational diversity continuum, a visualization of the many layers of diversity that an organization encounters each day, internally and externally, to examining successful and failed cases in cross-cultural context. The purpose of this course is to introduce Narrative Paradigm Theory (NPT), especially digital storytelling, as one important communication technique in addressing organizational diversity communication challenge as well as building cross-cultural leadership.