COMMLD 503D: Practicum: UX Design for Chatbots

Course Description:

This practicum will offer students the chance to experience what it’s like to plan, build, test, and complete a real-life UX design project. The goal of the practicum will be for students to create a chatbot that answers the primary questions prospective students have when exploring the Comm Lead program, which will be embedded in the Comm Lead site.

Students will be organized into pods to complete key milestones of the work.  Some students will work on project management, some in content design, product design, and UX research. A project brief and key milestones will be provided to start the class, but everything from picking out the chatbot product, working with stakeholders, creating the experience, conducting research, and providing a completed chatbot experience will be students’ responsibility to own. Class will be held each week, with some weeks giving more time back for pod working.

**Since this class takes foundational concepts to the next level, students who register must have either already taken one of our intro courses (511 or 512) or Psychology of UX (517). Please fill out this form to the best of your ability. If your form is approved, you will receive an add code to register for the course. (Note: applications will be time stamped, and qualified applicants will be added to remaining class spots on an equitable basis determined by time of application and remaining time in the program. The application can be found here:

About 503 Communication and Leadership Practicum
Communication and Leadership Practicum courses give students an opportunity to engage with and understand the uses of course concepts in contemporary professional practice by addressing the challenges of real-life organizations.
Each section of the Comm Lead Practicum focuses on a distinct professional skill or practice that is deemed essential across a variety of professional fields. Students can choose their section based on their interests and needs. Each section is matched with a client organization or group of client organizations who are interested in partnering with Communication Leadership students.

In the span of a quarter, students analyze the issues faced by the client organization(s), collaborate and brainstorm collectively in small teams, and with the support of their faculty mentor create a deliverable for the client organization(s) that relates to the specific practice. Students may also create creative samples as part of the project. In doing so, students can develop and enhance professional skills (such as learning how to manage ambiguity), build foundations of practice, and produce work that they can include in their own professional portfolios.

Credit/No Credit Only